Last updated: Nov 30, 2025

Pokémon Card Shop (“we”, “us”, “our”) operates pokémoncardshop.com, including all related content, features, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs how personal information is handled.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or aggregated data.

Depending on how you interact with our Services, we may collect the following:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (including WhatsApp contact)

Payment & Transaction Information

  • Payment method and confirmation details

  • Order history, purchases, returns, and exchanges

  • Cart, wishlist, and browsing activity related to products

Account Information

  • Username and password

  • Preferences, settings, and saved details

Communications

  • Messages you send to us via email, forms, or messaging platforms

  • Customer support inquiries and responses

Device & Usage Information

  • IP address

  • Browser type and device identifiers

  • Pages viewed, time spent, and interaction with the website

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies when you browse our site

  • Service providers who support payments, hosting, analytics, shipping, or customer service

  • Marketing or business partners, where permitted by law

How We Use Your Personal Information

We use your information to:

Provide and Improve Our Services

  • Process orders and payments

  • Ship products and handle returns

  • Manage your account and preferences

  • Customize your shopping experience

  • Recommend products you may like

Marketing & Promotions

  • Send promotional emails or messages (with opt-out options)

  • Provide discount codes, affiliate offers, or announcements

  • Display relevant ads on our site or third-party platforms

Security & Fraud Prevention

  • Protect accounts and transactions

  • Detect unauthorized or suspicious activity

  • Maintain platform security and integrity

Communication

  • Respond to inquiries and customer support requests

  • Notify you about orders, updates, or policy changes

Legal & Compliance

  • Comply with applicable laws and regulations

  • Enforce our policies and protect our legal rights

How We Share Personal Information

We may share personal information in the following situations:

  • With trusted service providers (payment processors, hosting, analytics, shipping partners)

  • With marketing partners for advertising and promotions (where permitted by law)

  • When you request or consent to sharing information

  • In connection with business transfers, mergers, or legal obligations

  • To comply with law enforcement or regulatory requests

We do not sell personal information in violation of applicable privacy laws.

Third-Party Services & Links

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Data Security & Retention

We use reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal and regulatory obligations

  • Resolve disputes and enforce agreements

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing

  • Opt out of marketing communications

  • Request data portability

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

Your information may be stored or processed outside your country of residence. Where required, we use appropriate safeguards to ensure your data is protected in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: contact@pokémoncardshop.com
🌐 Website: https://pokémoncardshop.com
📱 WhatsApp: +1 484-667-9413

For data protection purposes, Pokémon Card Shop is the controller of your personal information.